ORIENTAIL is a modern pet apparel brand inspired by Chinese aesthetics. We design elegant, comfortable clothing for pets—blending traditional influences with everyday wearability.

Our pieces combine modern Chinese design, soft fabrics, and thoughtful construction. Unlike typical pet outfits, ORIENTAIL focuses on both comfort and refined style, so your pet feels as good as they look.

We recommend measuring your pet’s chest, neck, and back length and comparing them to our size chart on each product page. If your pet is between sizes, we suggest sizing up for comfort.

Our designs are made to fit a wide range of small to medium-sized breeds. Fit may vary depending on body shape, so always check measurements for the best fit.

Yes. Our garments are made from soft, breathable fabrics that allow natural movement. We avoid stiff materials to ensure your pet stays comfortable throughout the day.

Absolutely. We carefully select materials that are gentle on skin, non-irritating, and suitable for daily wear.

We recommend gentle hand washing or machine washing on a delicate cycle with cold water. Air dry to maintain fabric quality and shape.

Yes, we offer shipping across North America, including the U.S. and Canada.

Orders are typically processed within 1–3 business days. Delivery usually takes 5–10 business days, depending on your location.

We occasionally offer free shipping promotions. Please check our homepage or subscribe to stay updated.

We accept returns within 14 days of delivery for unused items in original condition.

Yes. If the size isn’t right, you can request an exchange. Please contact us before sending items back.

Once your order ships, you’ll receive a tracking link via email.

You can reach us anytime at our contact page or email support—we’re happy to help.