Shipping policy
Shipping Policy
At ORIENTAIL, we deliver more than products — we deliver refined craftsmanship to your doorstep.
Processing
Each order is carefully prepared within 1–3 business days to ensure it meets our quality standards.
Delivery
We offer worldwide shipping through trusted logistics partners.
Estimated delivery times may vary depending on your location and local customs processes.
Tracking
Once your order is dispatched, a tracking number will be provided so you can follow its journey.
Customs & Duties
For international orders, customs fees or import duties may apply depending on your country.
These charges are the responsibility of the recipient.
Our Promise
Every ORIENTAIL piece is inspected before shipping to ensure it arrives in perfect condition.
Final Note
Thoughtfully prepared. Carefully delivered.